Refund policy

Returns and exchanges are accepted only if the product is received damaged.
The damage must be reported within 7 days of delivery. After 7 days the order is no longer eligible.
To arrange a return or exchange, message us on WhatsApp at +91 94045 60505 with your order number.
A product that is not damaged cannot be returned or exchanged.

Come and see us

Our Stores

Namo Opticals

Opp. Rajmata Jijau Sanskrutik Bhuvan, near D Y Patil Hospital, Sant Tukaram Nagar, Pimpri Colony, Pimpri-Chinchwad 411018

Directions 8983330646

YCM Opticals

New Madha Shops, Maitri Chowk, opp. Sant Tukaram Police Station, Yayati Housing Society, Sant Tukaram Nagar, Pimpri-Chinchwad 411018

Directions 9404560505

Sai Optical & Contact Lens

150/715, Sant Tukaram Nagar, Pimpri Colony, Pimpri-Chinchwad, Maharashtra 411018

Directions 9850727940

Good to know

Frequently Asked

Do you make powered (prescription) glasses?

Yes. Powered lenses can be fitted to most of our frames. You can also bring your prescription to any of our three stores.

Can I order online using my own prescription?

Yes. Choose your power during checkout, or upload a photo of your prescription and we will use that.

How do I find the right frame size?

Every frame is stamped with three numbers, for example 54▁18-140: lens width, bridge width and temple length, all in millimetres. Each product page lists them, so you can compare against a pair you already wear.

What is the difference between full rim, half rim and rimless?

Full rim has a continuous frame all the way around each lens. Half rim (supra) has a rim across the top only, with a fine nylon cord or open edge below. Rimless has no rim at all — the arms and bridge mount straight into the lens.

What does “Polarized” mean on a pair of sunglasses?

A polarized lens cuts glare bouncing off flat surfaces such as roads, water and car bonnets. We label a frame Polarized only where the manufacturer prints it on the temple arm.

What is the difference between Velocity and Luxe de Paris?

They are the two ranges we stock. Velocity covers most of the catalogue including all the polarized sunglasses; Luxe de Paris is the IP-plated range, in metal and combination frames.

Do you deliver across India?

Yes — we deliver pan-India.

Where are your stores?

All three are in Sant Tukaram Nagar, Pimpri-Chinchwad: Namo Opticals, YCM Opticals and Sai Optical & Contact Lens.

How should I look after my glasses?

Rinse the lenses under clean water before wiping, then dry with the microfibre cloth supplied. Hold the frame with both hands when taking it off, and keep it in its case rather than face-down.

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Refund policy

Our Stores

Namo Opticals

YCM Opticals

Sai Optical & Contact Lens

Frequently Asked

Refund policy

Our Stores

Namo Opticals

YCM Opticals

Sai Optical & Contact Lens

Frequently Asked

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